Temporary; Non-Exempt Status; $18/hour
Reports to: Executive Director, Maine Film Center
Timeline: July 2025

The Production Assistant supports festival leadership and venue managers in coordinating and maintaining all festival events. This role requires effective communication and problem-solving to address ongoing needs and provides broad exposure to various aspects of film festival operations.

Essential Duties & Responsibilities

• Provide high-quality customer service at points of sale and serve as a resource for inquiries from patrons and guests.
• Coordinate venue and small equipment setup, including ticket scanners, printers, computers, public-facing displays, decorations, and other technology.
• Package festival orders for patrons and welcome packets for guests.
• Serve concessions, including alcohol and prepared foods in compliance with state regulations.
• Abide by Waterville Creates employee handbook policies and uphold MIFF code of conduct policy.
• Perform other duties as assigned.

Knowledge/Skills Experience

• Familiarity with common computer and web systems, and the ability to learn new software and IT systems.
• Strong organizational and time management skills.
• Excellent interpersonal and customer service skills.
• Experience handling cash transactions.
• TIPS (Training for Intervention ProcedureS) certification, or ability to complete training required. Necessary training will be covered by Waterville Creates.
• Ability to work independently with keen attention to detail and a high degree of accuracy.
• Ability to work collaboratively within a team and provide constructive feedback.
• Availability to work afternoons, evenings, and weekend shifts throughout the Maine International Film Festival.
• Prior film festival or large event experience preferred but not required.

Physical Demands & Work Conditions

• Must be 18 years of age to apply.
• Work is performed in office, theater, and outdoor environments.
• Lifting (up to 50 pounds) may be required.
• Full range of physical mobility, including walking, sitting, standing, stooping, carrying, reaching, and manual dexterity.
• Frequent computer use involving repetitive hand and wrist motion.

Commitment to Diversity & Inclusion

Waterville Creates (WC) encourages applicants from diverse backgrounds and lived experiences to apply. WC is dedicated to fostering an equitable work environment that embraces a broad range of perspectives. A diverse workforce strengthens our organization by increasing representation, expanding access, and enhancing our creative community. Waterville Creates is proud to be an Equal Opportunity Employer.

To Apply: Please send cover letter, resume, and three references to [email protected]. Only complete applications will be considered. Position open until filled.